Privacy Policy

What this policy covers

This Privacy Policy covers https://stsimonsislandjunkremoval.com and the services offered by St. Simons Island Junk Removal — a locally owned junk removal business based in St. Simons Island, Georgia. It describes the limited information we collect from website visitors and customers who reach out about service.

Information we collect

We collect only the information you give us when you contact us or request a quote. Specifically, our quote form asks for:

• Your name
• Your phone number
• Your email address (optional)
• Your ZIP code (optional — helps us confirm service area)
• The type of service you need
• When you need the work done (optional timing preference)
• A short description of the items or job

That is it. We do not ask for payment information on the website. We do not ask for Social Security numbers, dates of birth, or any other sensitive identifiers. Photos you voluntarily send us for quoting purposes are stored only long enough to quote the job and schedule service.

Information collected automatically

Like most websites, our server logs may record basic technical information such as IP address, browser type, referring page, and timestamps. This is standard web infrastructure data and is used to keep the site running and secure. We do not currently run third-party analytics, advertising, or behavioral tracking on this site. If that ever changes, we will update this policy and our Cookie Policy before the change takes effect.

How we use your information

We use the information you give us for one reason: to respond to your request and deliver the service you asked about. That means:

• Contacting you by phone, text, or email to quote and schedule work
• Following up if we need more information to finish the quote
• Coordinating the actual pickup, cleanout, or removal
• Sending a receipt or written confirmation when requested

We do not use your information for marketing lists, newsletter blasts, or advertising — because we do not send any of those. If we ever start, it will be opt-in, clearly explained, and easy to unsubscribe from.

How we share your information

Short answer: We do not sell, rent, or share your personal information with advertisers or data brokers. See our Do Not Sell My Information page for more.

Narrow exceptions where we might share information:

• Service delivery: If a job requires coordination with a partner — for example, a disposal facility requesting job details, or an insurance carrier documenting a claim — we may share only what that party needs.
• Legal compliance: If we receive a valid legal request (a court order, subpoena, or similar), we may be required to disclose information. We would only disclose what the request requires.
• Business transfer: If the business is ever sold or merged, the customer records would likely transfer with it, subject to this same policy.

How long we keep information

We keep quote and job records for as long as we reasonably need them for normal business purposes — typically a few years — for tax, insurance, and repeat-customer purposes. You can ask us to delete your information sooner, and we will do so unless we are required to keep it for a specific reason.

Your rights

You have the right to:

• Access the information we have about you. Call or email and we will tell you what we have on file.
• Correct information that is inaccurate — for example, an outdated phone number or address.
• Delete your information from our records. Unless we are required to keep it, we will delete it.
• Opt out of any marketing or commercial communications (we do not send these as of today, but if that ever changes, you can always opt out).

To exercise any of these rights, just contact us using the details below. We do not require a formal written request — a phone call or email is enough.

California residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and related laws give you additional rights: to know what personal information we have, to delete it, to correct it, and to opt out of "sale" or "sharing" of personal information. We do not sell or share your information as defined by California law, but you can make any of these requests by contacting us. We will not discriminate against you for exercising these rights.

Children's privacy

Our services are intended for adults arranging household or commercial junk removal. We do not knowingly collect information from anyone under 13. If you believe a minor has submitted information to us, contact us and we will delete it.

Security

We take reasonable steps to protect the information you give us. Quote submissions are transmitted over HTTPS. We limit access to customer records to the people who need them to do their jobs. No system is perfectly secure, but we treat your information with care.

Changes to this policy

If we make material changes to this policy, we will update the "Updated" date at the top and, where appropriate, notify customers directly. Continued use of the site after changes means you accept the updated policy.